Whether from financial management or a risk management perspective, we provide our merchants with the data necessary to analyze the performance of their business in terms of payment processing. Be it fraud management, chargeback monitoring or sales analysis, our back office provides you with all the data and analysis needed to grow your business whilst managing your risks.

Merchant Dashboard

Monitor and reconcile your processing activity with ease using our proprietary control center and financial database software.

Our merchant dashboard has been built in order to provide our merchants with real-time transaction processing data at a granular level as well as the complete financial overview for their MIDs activity and to satisfy our merchant financial reporting requirements.

Merchants can reconcile settlements generated per day, check outstanding settlements and reserves, and monitor daily settlement and reserve balances.

Additionally, merchants can run reports for each MID and export these to excel.

Merchant Dashboard

Sales Volume Analysis

You’ll be able to monitor the sales activity to date via several metrics, such as:

•Volume by Payment Method 

•Volume per Card Scheme 

•Volume by Country 

•Daily Volume

As a result, you can view exactly the necessary information regarding the sales volume of the payments processed.

Sales Volume Analysis

Chargeback Analysis

This tab offers analysis on chargebacks that occurred:

•Per Reason Code

•Per Country

•Per Card Brand

The benefit of this is to know exactly where your chargebacks (hopefully none will exist) have come from and the reason the chargeback was initiated. Reason coding by Visa and Mastercard is integrated into the system, providing the exact reason for chargeback.


Chargeback Analysis

Transaction Log

The transaction log tab offers a comprehensive detailed view for every single transaction on your online business. Every transaction is given a unique ID and details such as the transaction date, transaction time, currency and amount are clearly visible for accurate monitoring. 

Transaction Log

Fraud Reports

Our merchant dashboard covers all forms of fraud and registers them, so they are available in the data. Suspicious patterns can be identified, providing the merchant with the necessary insight to take action against fraud and prevent such phenomena in the future.

Fraud Reports

Business Intelligence

In the business intelligence tab, you can find additional details that comprise the intelligence of your business. These are:

•Volume Trends

•Top Decline Reasons

•Top 10 Transaction Decline Issuers

•Top BIN Countries

•Top 10 Transaction Rejecting Issuers

•High Volume Customers

These are some of the facts that can be used to improve your business' performance.


Business Intelligence

Approval Rates

You can find your approval rate on the count of transactions, the actual amounts, and the top 5 countries’ ratios. Additionally, issuer and gateway declines are shown, providing the full picture of approval rates to the user.

Approval Rates

Financial Reporting

The Finance tab carries special interest, as it provides the information as to the settlement, reserve and security deposit balances. The benefit of having real-time data in these merchant analytics is that you can reconcile any outstanding payments and always be informed about the financial status of your payment processing.

Financial Reporting

Sign Up To Our Newsletter

Subscribe To Our Newsletter To Get Our Latest News